People are the heart of Bewley

To enable the delivery of an excellent customer service that meets the needs of our homeowner’s post-sale and ensures that works are carried out to meet the Bewley New Home Standard. To provide advice and support to enable the sub-contractors and customer service operatives to deliver an effective service. As Customer Service Co-ordinator, you will be handling enquiries, prioritising competing customer needs whilst being proactive in responding to and scheduling defect works and technical inspection visits.

To manage the adoptions process for sections 278, 38 and 104 agreements. To manage the handover process for POS, Play equipment, SANG land etc. To liaise with the construction, technical and commercial teams in order to enable smooth handovers to the relevant body.

To coordinate the design and regulatory approval process for residential housing developments from the point of handover from the land department, through to completion of build.

As Customer Relations Manager you need to be confident and self-motivated, someone that makes things happen and puts the customer at the heart of everything they do, the voice of the customer. You will need to build strong links with the construction team for completions and Sales for the handover of properties, you need to be an excellent all-round communicator across all communication channels. Able to work with the site and sales team to ensure a smooth process for the end customer. You will be the face of the Customer Service team for the company to new homeowners, taking on the responsibility of exceptional service to ensure the 5star rating in both customer satisfaction and net promotor.

We are looking for a Sales Administration / Orders Clerk to join the Sales and Marketing Department.

We are seeking strong, self-motivated, enthusiastic sales personnel to join the Bewley team. If you have experience of selling for another housebuilder that is great, but if you want to sell and believe you have the ability to interact with customers, have a strong engaging personality, coupled with energy and enthusiasm, then we want to hear from you today! You will need to be able to drive, have a strong desire to give the best customer service and be prepared to work hard to earn a high-level commission from the sales you achieve.