Careers



Development is an exciting and diverse industry, incorporating a wide range of skills.  Our business spans the entire development process from sourcing and acquiring land; to designing the homes we build; securing planning approval; construction; property sales and after sales care.   

Quality, design and empathy with the environment are central to our ethos and entrenched within our corporate DNA.

We know our success is down to having the right team of people in place and it is gratifying that the majority choose to stay with Bewley Homes for many years.  Our people are hard working, responsible, enthusiastic, approachable and honest.  We each take ownership for what we do and feel a deep sense of pride in what we accomplish.        

Our latest career opportunities are listed below.


Apply for a career with Bewley

Role

Site Manager

Hours

42.5 hours pw (8.00 am to 5.30 pm, Monday to Friday with 1 hour lunch)

Reporting to

Projects Manager

Salary

Negotiable for the right candidate

Location

Shinfield

General job description

Capable of running 40-100 units, generally housing schemes as a No1 Site Manager and being a team player

 

Duties

  • Co-ordination of sub-contractors to the day to day programme
  • Meet programme for handover
  • Good understanding of drawings and detail
  • Chase information/materials/choices/sub-contractors from other departments
  • Checking build quality meets the standards of the company throughout the process to handover
  • High standards of Health and Safety to be set
  • Maintain a tidy site for H&S and Sales inspections with potential customers/customer inspections
  • Carrying out weekly paperwork for H&S, accounts returns and returns for the Project Manager
  • Good communicator
  • Co-ordinating services to meet show home dates and handover

Qualifications

  • Ideally have OND/HND

Experience

  • 10 Years + as a No1 Site Manager, at least 4 years in one company as No1 Site Manager

Role

Assistant Site Manager

Hours

42.5 hours pw (8.00 am to 5.30 pm, Monday to Friday with 1 hour lunch)

Reporting to

Site Manager/Project Manager

Salary

Negotiable

Location

Leatherhead

General job description

Capable of assisting the Site Manager in the running of 40-100 units.  Team player and good understanding of quality finishing/checks

 

Duties

  • Assists site manager on all duties requested
  • Co-ordination of sub-contractors to the day to day programme.
  • Meet programme for handover
  • Good understanding of drawings and detail
  • Chase information/materials/choices/sub-contractors from other departments
  • Checking build quality meets the standards of the company throughout the process to handover
  • High standards of Health and Safety to be set
  • Maintain a tidy site for H&S and Sales inspections with potential customers/customer inspections.
  • Carrying out weekly paperwork for H&S, accounts returns and returns for the Project Manager
  • Good communicator
  • Co-ordinating services to meet show home dates and handover

Qualifications

  • Ideally have OND/HND

Experience

  • 10 Years + as an assistant (great opportunities to move up the ladder once proven)

Role

Customer Care Coordinator

Hours

37.5 hours pw (flexible between 08:00-18:00 with 1 hour lunch)

Reporting to

Head of Customer Care

General job description

To enable the delivery of an excellent customer care service that meets the needs of our new homeowners post-sale & ensures that works are carried out to meet the Bewley New Home Standard. To provide advice & support to enable the sub-contractors & customer care operatives to deliver an effective service. As Customer Care Co-ordinator, you will be handling enquiries, prioritising competing customer needs whilst being proactive in responding to & scheduling defect works & technical inspection visits.

Duties

  • Carrying out familiarisation visits & new home demonstrations with customers
  • Accurately diagnose defects; prioritise repairs & make appointments for customers for works to be completed
  • Liaise between customers & contractors to ensure that information is shared appropriately & accurately
  • Log all contact with customers & defects on our systems
  • Deliver all services within the guidance of data protection legislation
  • Work with colleagues to deliver a seamless service to all customers
  • Deliver a high standard of customer service to all customers, through a range of different formats, including phone & email
  • Establish the nature of defects through intelligent questioning, determining works required & arranging surveyor inspections for more complex works
  • Manage relationships with customers, contractors & colleagues, ensuring customers are kept informed at all times
  • Allocate jobs to the appropriate contractor via Clixifix, to ensure that it can be resolved effectively to meet our repair priority targets
  • Embrace a specialist technical subject & be responsible for maintaining & cascading knowledge in said specialism (e.g. carpentry, building, electrical, plumbing & heating)
  • Responsibility for identifying possible ‘contra-charge’ situations & giving notice to sub-contractors where necessary
  • Carry out any other duties commensurate with the role

Qualifications

  • Minimum level 2 in English & Mathematics
  • Customer Service qualification, or equivalent experience

Skills

  • Ability to prioritise & organise tasks
  • Ability to build rapport with customers, colleagues and sub-contractors, maintaining excellent working relationships
  • Excellent IT, written & verbal communication skills

Knowledge

  • A sound knowledge of the development sector
  • A good understanding of common new home defects & the snagging process

Experience

  • Experience of delivering a high standard of customer care in a high pressured environment
  • Experience of working in the housing, development, maintenance or similar industry, delivering a customer led service

Personal Qualities

  • Ability to communicate effectively at all levels
  • Patient, calm and empathetic
  • Self-motivated to deliver a high standard of customer service
  • Have exceptionally good all round organisational skills and the ability to meet strict deadlines through effective prioritisation
  • Committed team player
  • Confident telephone manner and the ability to handle complaints in a busy environment effectively
  • Taking ownership to ensure a situation is resolved efficiently and effectively

Other

  • Driving licence and own vehicle for business use
  • Willingness to bring forward new ideas, challenge areas where we can improve, and to contribute to our ongoing success
  • Being passionate about your role, which may include working flexibly on occasions

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If you’d like a call from us to chat specifically about one of our developments, please do get in touch below.